Institutional Accreditation
The pursuit of quality in healthcare is an essential element for ensuring better services and for allocating resources in a more targeted way, so as to implement policies capable of responding to the community's health needs and demands.
Through the strategic instrument of institutional accreditation, as well as other specific measures, it is possible to improve the quality and safety of care, directing organizations towards the achievement of optimal process standards, according to two interconnected areas of action:
- constant self-assessment activity, useful for creating the conditions to produce the best possible results;
- the periodic external review activity, carried out by expert professionals, as an objective element of evaluation in support of organizations and operators, characterized by the analysis of their own quality levels and aimed at implementing improvement and redesign actions.
The quality and safety of the health care provided are thus guaranteed by the accreditation process, which takes the form of constant alignment between self-assessments and external assessments.
Without prejudice to the value with respect to the regulatory legal context and the institutional regulatory framework, today the institutional accreditation system is characterized by an undeniable evolutionary drive: from a government tool to account to a paying third party that the service rendered was adequate for the expense, as a governance tool for achieving the objectives set by regional and corporate planning.
For this reason, the Puglia Region has promoted and implemented a process of profound revision of its accreditation model, rethought and renewed in its aims and approach and declined as a lever for improving the quality and safety of the processes for providing health and social services sanitary.
Right provision of the Regional Law 2 May 2017, n. 9 on the subject of "New regulations on the authorization for the construction and operation, institutional accreditation and contractual agreements of public and private health and social-health structures", as amended and supplemented by Regional Law 22 December 2017, n.65 , "the management of the checks and the carrying out of the technical evaluation necessary for the purpose of issuing the accreditation provision" is the prerogative of the Quality Service and Technically Accrediting Body (Qu.OTA).
The Qu.OTA Service is hinged on the System Innovation and Quality Area of the A.Re.SS
Quality Service and Technically Accrediting Body - Qu.OTA
Director: Dr. Domenico Lagreca
Secretariat: +39 080 5404223
Address: Lungomare Nazario Sauro, 33 – Bari
Email: quota@aress.regione.puglia.it
PEC: quota.aress@pec.rupar.puglia.it
